FAQ's

1. How can I contact you?

You can contact us by sending an email to thriverpro@gmail.com. We strive to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of products at competitive prices.

3. Can I get refunds on my products?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more information.

4. How long does shipping take?

Shipping times may vary depending on the product and your location. On average, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.

5. Do you offer free shipping?

Yes, we offer free shipping on all orders. There are no additional charges for shipping.

6. Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment.

7. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

8. Are your products of high quality?

Yes, we take pride in offering high-quality products. We carefully select our suppliers and ensure that all products meet our quality standards. Customer satisfaction is our top priority.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing a large quantity of products, please contact us at thriverpro@gmail.com for more information.

10. How do I cancel or change my order?

If you need to cancel or change your order, please contact us as soon as possible. We will do our best to accommodate your request. However, please note that once your order has been shipped, we may not be able to make any changes.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please contact us at thriverpro@gmail.com. Please refer to our refund policy for more information on the return process and eligibility.